Why Lanshore

About Lanshore

We’re a forward thinking digital process consultancy, implementor and outsourcer, with domain expertise in sales planning, forecasting, incentive compensation, total pay and back office administration.

Our strength is in our deep knowledge of a broad range of technologies – from traditional automation products to robotic process automation, human behavior emulation and machine learning. From our experience of diverse client needs, we select the optimal combination of leading-edge tools and proven approaches to accelerate your performance, by advancing intelligence in your processes.

A global company, we have over 130 staff in EMEA and the Americas and a unique Robotic Operations Center of Excellence where we continually innovate, train, test and optimize skills and technology.

Our Approach

Lanshore’s USP is simple:

U understand the process
S select the best tools for the job
P proven, repeatable delivery

The ultimate goal for every client is performance enhancement through optimized operational processes. We help you reach your current and future organizational goals, improving speed, accuracy, efficiency, scalability, responsiveness and cost-effectiveness to support your core business strategy.

Our unique capabilities and resources
  • With our domain focus and experience, we have developed proven, leading-edge methodology and approaches that we optimize for the unique needs of each business and environment.
  • We are vendor agnostic, fostering deep technical knowledge and understanding of all the leading technologies and tools, so we can confidently select the best combination of vendors and approaches for each unique business scenario.
  • We use RPA enabled testing and reinforced learning to optimize and refine our process solutions.
  • We provide leading-edge forecasting capability through complex, reinforced algorithms rather than traditional regression modeling.
  • We have invested heavily in advanced data preparation facilities and practices, so our clients can work with cleaner and more accurate data to support even more effective process automation and evolution.

Robotic Operations Center

The ROC is our center of excellence for managing, developing and continuously improving processes and operations so they’re ready for automation, assuring our customers of a safe and productive RPA journey. We refine your processes using our best practice knowledge, then design and build custom bots for implementation. We test and refine automated processes in our ROC lab so you can deploy them with confidence in your live environment.

It’s also where we continually innovate, train and analyze, so we always have the best talent and the latest knowledge and experience to share with our clients.

Methodology

We look to identify your processes, technology and human capital. We take an inventory of these and look to reuse and refine existing tools and systems as much as possible – you’re likely to have some effective elements in place and may only need slight modifications
We’re very conscious of minimizing cost to our customers: often you have already invested substantial amounts to put these systems in place and educate your people on how to use them. We don’t come in with the intention to replace everything – our approach is pragmatic and economical.
Next, we draw up pictures of your current state and your future state vision. This means we can identify gaps and pain points that exist between the two. With this clear shared view, we can move forward together to correct or implement new processes and technology as needed.
Methodology steps:
  • Empathize and understand
  • Catalog
  • Draw and agree
  • New product or technology introduction (NPI/NTI)
  • Acquire and implement
  • Test, train and transition (unit, system, user)
  • Change management
  • Run and govern

Modular methodology for any phase

Lanshore’s approach is unique because our methodology is designed to work with customers at any phase in a project. You don’t have to use us for the whole thing – only where our experience, expertise and approach deliver value that your internal resources can’t.

If you need someone to help you redefine process, but your team is excellent at delivering them, then we can plug in at that point. If you feel the processes you have in place are already strong, we can work with you to identify needed technology to optimize them.

We pride ourselves on the most rigorous and authentic testing, using knowledge and facilities developed in our Robotic Operations Center of Excellence. Clients often ask us to carry out this final and critical phase of their program, before roll-out.

Get in touch with us for more information about our services and products.