Lanshore is a software technology provider focusing on Sales Performance Management and analytics software that allow companies to not only pay their organizations but truly determine the value and direction of their sales operations to their corporate strategy.
Doug is the CEO and founding partner of Lanshore. His consultancy background and deep technical knowledge is balanced by a passion for business growth. He oversees sales and operations. Doug has a track record of founding and developing successful organizations over the last two decades. His experience comes from a range of industries, including insurance, banking, automotive, retail, manufacturing and telecommunications.
Mark is Head of RPA and a partner at Lanshore. responsible for finance, legal and fiscal activities. Mark was instrumental in setting up Lanshore’s nearshore capability in 2011 and has been working with the Costa Rican team ever since to establish and develop our market-leading Robotic Operations Center (ROC). He has overseen some of Lanshore’s largest US-based customer engagements.
Steve is Senior Vice President of Sales & Marketing. Consultative sales executive with 35+ years of experience. Recognized for resourcefulness and growing exceptional long-term relationships with customers. Steve has the responsibility of building and maintaining relationships with key partners, fostering business growth and developing Lanshore’s go to market opportunities. Steve works closely with other areas of the business to ensure that sales and marketing strategies are aligned with company-wide goals and that customer feedback is integrated into product and service offerings.
Susana, our Office Manager, is a key figure in the daily operations at Lanshore, having mastered the art of maintaining a comfortable and welcoming environment for everyone while fostering a strong sense of humanity and camaraderie within the company. She facilitates making sure that our consultants are prepared and set up for successful delivery to Lanshore clients.
Her journey is a clear example of both personal and professional growth, serving as an inspiration to her team and colleagues.
Rodolpho has over a decade of experience at Lanshore, where he has played key roles in Business Development, Sales, Business Analysis, and Project Management. He has led projects for clients ranging from tech startups to Fortune 50 companies, guiding global deployments. As Lanshore’s primary contact for Latin America, Rodo specializes in helping clients implement sales performance management solutions and meet their intelligent automation needs. His expertise continues to support companies worldwide in optimizing their processes and achieving greater operational efficiency.
Doug serves as a strategic advisor to Lanshore. He has been working in leadership roles in software and professional services firms for over 35 years and has managed organizations ranging from start-up companies to teams of 1,000+ employees. Most recently Doug created PositionPoint, an advisory firm aimed at assisting companies like Lanshore in setting up a foundation for profitable growth and then executing on strategies that support their growth goals.
Scott is the Head of Client Services at Lanshore. He has deep technology and project experience in SPM and compensation management, from his prior role as Business Development Director at Beqom. Scott has over 25 years’ professional experience in technology sales and account management.
Karen is a Managing Consultant at Lanshore. She brings a strong track record of successful client project planning and delivery from her previous roles as Senior Consultant at Marigold Consulting Group and as an IT services specialist at Enbridge Energy Company. She has over three decades’ professional experience in the technology sector.
Trey helps organizations simplify IT delivery and strategy. With more than 20 years of experience in portfolio management, he works closely with clients to build strong Portfolio Management Offices, improve delivery practices, and keep programs on track. His focus is on creating practical governance frameworks, implementing tailored IT tools, and aligning projects with business goals-so leaders can make confident decisions and achieve real results.
Before joining Lanshore, Trey served as a Principal Consultant at Slalom, where he provided subject matter expertise in Delivery Leadership. He also led portfolio optimization and budget alignment initiatives at PEMEX, supporting major IT programs like SAP S/4HANA.
Trey holds an MBA from William & Mary and brings a strong foundation of certifications, including PMP, Lean Six Sigma Black Belt, and SAFe Agilist. His mission is clear: deliver measurable impact through collaboration and innovation, helping organizations grow and stay agile in a rapidly changing world.
Israel Richner is a seasoned IT professional with over 25 years of experience in delivering innovative software solutions, optimizing system performance, and driving operational efficiency through automation and AI technologies. As the Center of Excellence (CoE) Intelligent Automation Manager at Lanshore, LLC, he leads the implementation of UiPath RPA and Agentic AI solutions, while exploring additional automation tools to expand support for diverse clients. His expertise spans RPA and AI integration, database and system administration, .NET application development, DevOps optimization, and strategic planning. Previously, Israel served as Senior Automation Lead at Wholesale Payroll, LLC, where he streamlined payroll processes to reduce manual workloads by 30%, and as Technical Account Manager at UiPath Corporation, supporting large-scale RPA deployments for multiple clients. Committed to aligning technology with business goals, he excels in team leadership, process improvement, and fostering scalable, secure architectures that deliver measurable ROI.
