CRM

With 60 collective years in Microsoft Dynamics 365 Customer Engagement products including 20 full implementations plus countless integrations and enhancements across multiple industries including State Departments, Banking, Non-Profit, Public Sector and Education, our Microsoft Dynamics 365 Customer Engagement leadership team has the experience required to efficiently and smoothly deliver even the most complex D365 solutions. Furthermore, this team has worked together in multiple environments over the past 5 years leading to a proven and polished leadership team that appreciates clear and concise communication within the team and with their clients.

The collective experience available from this leadership team includes implementations and integrations to all the CE class of D365 products. We have great experiences and multiple successes implementing and customizing the Customer Service module even though as is common, we have more experience with the Sales and Marketing modules. In our experience, the expansion and customization of D365 using the Power Platform offerings is a frequently used and often recommended method providing a rich user experience.