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Susana, our Office Manager, is a key figure in the daily operations at Lanshore, having mastered the art of maintaining a comfortable and welcoming environment for everyone while fostering a strong sense of humanity and camaraderie within the company. She facilitates making sure that our consultants are prepared and set up for successful delivery to Lanshore clients.
Her journey is a clear example of both personal and professional growth, serving as an inspiration to her team and colleagues.
Rodolpho has over a decade of experience at Lanshore, where he has played key roles in Business Development, Sales, Business Analysis, and Project Management. He has led projects for clients ranging from tech startups to Fortune 50 companies, guiding global deployments. As Lanshore’s primary contact for Latin America, Rodo specializes in helping clients implement sales performance management solutions and meet their intelligent automation needs. His expertise continues to support companies worldwide in optimizing their processes and achieving greater operational efficiency.
Doug serves as a strategic advisor to Lanshore. He has been working in leadership roles in software and professional services firms for over 35 years and has managed organizations ranging from start-up companies to teams of 1,000+ employees. Most recently Doug created PositionPoint, an advisory firm aimed at assisting companies like Lanshore in setting up a foundation for profitable growth and then executing on strategies that support their growth goals.
Doug is the CEO and founding partner of Lanshore. His consultancy background and deep technical knowledge is balanced by a passion for business growth. He oversees sales and operations. Doug has a track record of founding and developing successful organizations over the last two decades. His experience comes from a range of industries, including insurance, banking, automotive, retail, manufacturing and telecommunications.
Mark is Head of RPA and a partner at Lanshore. responsible for finance, legal and fiscal activities. Mark was instrumental in setting up Lanshore’s nearshore capability in 2011 and has been working with the Costa Rican team ever since to establish and develop our market-leading Robotic Operations Center (ROC). He has overseen some of Lanshore’s largest US-based customer engagements.
Will is the RPA Director who drives Lanshore’s RPA practice with a proven track record of success in implementation and scaling. With experience in standing up RPA programs internally, Will now brings his expertise to the consulting world of automation as an advocate & coach for our customers to implement and scale their programs quickly.
“Coming from the customer side myself, we now get to provide our customers all the help I wish I had when I was standing up RPA for the first time.”
Steve is Senior Vice President of Sales & Marketing. Consultative sales executive with 35+ years of experience. Recognized for resourcefulness and growing exceptional long-term relationships with customers. Steve has the responsibility of building and maintaining relationships with key partners, fostering business growth and developing Lanshore’s go to market opportunities. Steve works closely with other areas of the business to ensure that sales and marketing strategies are aligned with company-wide goals and that customer feedback is integrated into product and service offerings.
Scott is the Head of Client Services at Lanshore. He has deep technology and project experience in SPM and compensation management, from his prior role as Business Development Director at Beqom. Scott has over 25 years’ professional experience in technology sales and account management.
Karen is a Managing Consultant at Lanshore. She brings a strong track record of successful client project planning and delivery from her previous roles as Senior Consultant at Marigold Consulting Group and as an IT services specialist at Enbridge Energy Company. She has over three decades’ professional experience in the technology sector.