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Additional service centre to enable 24-hour customer support
Houston, 7th November 2019 – Lanshore LLC today announced the launching of a new operations centre in Glasgow Scotland.
After many years of providing managed services from Costa Rica with local support in EMEA and North America, a growing demand in Robotics Operations in addition to the traditional Sales Performance and HR Business Process Outsource has led to the expansion and the new centre.
This will now allow Lanshore to offer full 24-hour support, something customers are looking for when they outsource global robotics support in particular.
“Choosing Scotland for this facility was an easy choice for us.” said Doug Erb, CEO. “The quality of the service offered there is so high, the people are fantastic. It allows us to offer a seamless support function switching from Costa Rica to Scotland.”
Lanshore expect to grow this centre in line with growth in the Costa Rican function to support Robotics Operations, Business Process Outsourcing and Turnkey Services in their specialist domains.
The new facility will enable Lanshore to further capitalize on its position as a leader in Sales Performance, HR and Automation Consultancy in the US and internationally. Robotic Process Automation and AI are key areas of focus for Lanshore, building on its established Sales Performance Management and HR Consultancy business.
About the company
Lanshore is a privately-owned consultancy company set up in 2012, headquartered in Houston, Texas and supported by our Robotic Operations Centre (ROC) in Costa Rica. We currently serve customers in North America, EMEA and South America. Lanshore is a technology consultancy company that focuses on the application of automation in HR and beyond. We help our customers increase efficiency and improve customer service through the use of traditional, robotic, intelligent or AI-based automation.
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Elizabeth Dennett
CMO