What is Sales Performance Management (SPM)?

Sales Performance Management (SPM) is the set of processes, tools, and technologies organizations use to align individual and team sales behaviors with corporate revenue goals. It encompasses incentive compensation management (ICM), quota setting, territory management, and performance analytics.

What SPM platforms does Lanshore support?

Lanshore supports all leading SPM platforms including Xactly Incent, SAP Commissions, Varicent ICM, Performio, CaptivateIQ, Incentivate, and Akeron. We provide implementation, integration, and managed services for each platform.

What is the difference between SPM and ICM?

Incentive Compensation Management (ICM) is a component of Sales Performance Management (SPM). ICM specifically focuses on calculating and processing commission and incentive payments, while SPM is broader and also includes quota management, territory planning, sales analytics, and performance coaching.

How long does an SPM implementation take?

A typical SPM implementation with Lanshore takes 3 to 6 months depending on complexity, the number of compensation plans, data integrations required, and the selected platform. Lanshore's modular methodology allows phased implementations to deliver value faster.

What is Lanshore's White Glove SPM Managed Service?

Lanshore's White Glove SPM Managed Service goes beyond traditional support. We run your entire Sales Performance Management platform comprehensively handling day-to-day operations, proactive monitoring, dispute resolution, continuous optimization, and integration management so your team can focus on driving revenue growth.

SPM Development Services

What We Do

Modernize and Extend Your SPM Foundation

Our SPM development services bridge the gap between legacy payout engines and agentic revenue ecosystems. We modernize and extend ETL pipelines to enable real-time, bidirectional data movement across CRM, ERP, and HRIS systems, while extending existing SPM applications through modular APIs and agentic services, adding intelligence without requiring platform replacement.

HOW IT WORKS

Enabling Autonomous, Agentic Workflows

We specialize in architecting extensible API frameworks that move beyond simple data transfers to enable autonomous, agentic workflows where AI agents proactively monitor data health, trigger real-time, bidirectional synchronization between core business systems CRM, ERP, HRIS, and resolve logic anomalies without manual intervention.

THE SHIFT TO INTELLIGENCE

Transform Data Into Intelligent Revenue Systems

By integrating these intelligent workflows with AI-powered data cubes, we transform static platforms into dynamic intelligence centers capable of independent scenario modeling and predictive forecasting. This approach leverages agentic reasoning to identify performance risks and payout discrepancies before they materialize, automating the path from raw transaction data to strategic, real-time incentives that actively guide sales behavior.

WHAT WE ACCOMPLISH

Translate your Technical Capability into Outcomes

Real time incentive visibility
Proactive risk and discrepancy detection
Continuous data integrity across systems
Faster, more confident compensation decisions
Systems that adapt without constant manual oversight