Agentic SPM · Pillar 2 of 3
SPM operations
Your comp cycle, run by agents. Reviewed by humans. Closed on time.
SPM Operations is the execution pillar of Agentic SPM by Lanshore: AI agents that run recurring comp administration — calculations, validations, and exceptions — inside the platform you already own.
The live demo
The June comp cycle executed by agents with humans approving what matters, and a live migration from Xactly Incent to Varicent ICM — running on Meridian Trust Bank, a fictitious regional financial institution. Try the exception queue: approve a fix and watch it apply.
Meridian Trust Bank · Comp Operations
June 2026 cycle · Xactly → Varicent migration in flight
June cycle · agent-run pipeline · click a stage for its log
Close progress
Day 2
target: day 3 close
Statements staged
170
all 170 payees
Open exceptions
3
agent fixes suggested on all 3
Admin hours this cycle
6.5
was 68 before agents
Exception queue · you approve, agents execute
Duplicate credit — deal #91442 appears in both April and May feeds
Suggested fix: Reverse April credit ($2,140); keep May per funding date
Negative payout — clawback exceeds J. Reyes's June earnings
Suggested fix: Carry $412 balance to July per plan §4.2 rather than negative check
Unmapped territory — new hire M. Osei has no crediting rule
Suggested fix: Apply Gulf Coast default hierarchy pending territory assignment
Agent run log
Validation checks
Meridian Trust Bank is fictitious; all demo data is illustrative.
The problem this solves
Monthly comp cycles eat two weeks of admin time, every month.
One mis-mapped field means rework, disputes, and reps who stop trusting their statements.
Your platform admin left, and the tribal knowledge left with them.
We build agents that execute the recurring cycle — data loads, calculation runs, validations, exception queues — with a full audit trail and a human approving what matters.
Agent-run cycles
Scheduled loads, calc runs, and reconciliation across all nine SPM platforms we support.
Exception handling
Errors routed to a queue with suggested fixes, not buried in logs.
Validation and audit
Every agent action logged and reviewable; controls stay intact.
Continuity
Documented, repeatable operations that survive admin turnover.
Who this is for
| Role | What this solves |
|---|---|
| Comp administrator | The repetitive 80% of the cycle runs itself |
| RevOps lead | Close the cycle days earlier, with fewer disputes |
| Finance controller | Audit trail on every calculation and adjustment |
| IT owner | Fewer one-off scripts and undocumented jobs |
Frequently asked questions
- Which SPM platforms does Lanshore's operations team support?
- Varicent, Xactly, CaptivateIQ, SAP SuccessFactors Incentive Management, Anaplan, Salesforce Spiff, Performio, Akeron, and Incentivate — for both implementation and agent-run ongoing operations.
- Do agents replace our comp admin team?
- No. Agents take the repetitive execution; your team keeps plan design, approvals, and exceptions that need judgment.
- How is this different from RPA?
- RPA replays fixed clicks and breaks when screens change. Agents work toward an outcome, handle variation, and escalate when they're unsure — and we've built both, so we use each where it fits.
- What does the audit trail look like?
- Every agent action is logged with timestamp, input, output, and approver where applicable, exportable for SOX or internal audit review.
One pillar of Agentic SPM by Lanshore — see also Executive Dashboards and Custom Apps.
Further reading: Elevating Sales Performance: The Power of Agentic AI in SPM
Get an SPM Assessment
A 30-minute call. We look at your stack, your plan, and where agents remove manual work first.