Lanshore: Advancing Intelligence

Telecom · Services

Tackling resource challenges with expert advice and managed services

Correctional telephone services provider

Doug Erb, Founder & CEO · Published · Last updated

Doug Erb has designed, built and run sales compensation systems since 2000, from Callidus and Trilogy through Varicent, Xactly, CaptivateIQ, Performio and SAP Commissions, and today leads Lanshore's SPM and agentic AI practice.

Challenge

Commissions ran on nothing but a manual Excel system: frequent errors, no structured reporting, and no in-house resources to fix it.

What Lanshore did

We took over commission operations as a managed service: structured calculation runs, error controls, and standardized reporting.

Result

Frequent calculation errors sharply reduced

Structured reporting established

Comp operations covered without new headcount

Stack used

Related: How we deliver AI Assisted SPM

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