Lanshore: Advancing Intelligence

Technology & Digital · Services

Architecture redesign to fix a broken compensation process

Multi-billion-dollar software company

Doug Erb, Founder & CEO · Published · Last updated

Doug Erb has designed, built and run sales compensation systems since 2000, from Callidus and Trilogy through Varicent, Xactly, CaptivateIQ, Performio and SAP Commissions, and today leads Lanshore's SPM and agentic AI practice.

Challenge

The commission process had been broken for over a year. Payments went out on manual overrides, statements couldn't be trusted, and every cycle added more workarounds on top of a mis-architected implementation.

What Lanshore did

We redesigned the SPM architecture from the plan document down: rebuilt crediting and calculation logic, removed the override layer, and re-established a controlled monthly cycle.

Result

Systematic calculation accuracy restored

Manual override layer eliminated

Controlled, repeatable monthly cycle re-established

Stack used

Related: How we deliver AI Assisted SPM

832-466-8069Contact Us