Increasing focus on Robotics Customer Success
Houston, 14th November 2019 – Lanshore LLC today announced the appointment of Wes Milam as VP of Robotics Customer Success.
Following significant growth in their Robotics Process Automation customer base, Lanshore recognised the need to make a significant appointment to ensure the success of robotic Services. With many customers now using RPA services on a widespread basis to support critical processes within their businesses, appointing Wes to oversea the customer journey was an natural progression in Lanshore’s Robotics practice.
“We are delighted to welcome Wes to the Lanshore team” said Mark Warne, Head of Lanshore’s RPA practice “His experience in RPA and wealth of knowledge in ensuring customer success is going to provide us with additional ability to provide outstanding Robotic Operations Services and support”
This appointment follows the recent announcement of the operations centre in Glasgow which will allow Lanshore to offer full 24 robotics support, strengthening their service offering.
“Service provision to support Robotics and intelligent automation is a rapidly changing market” commented Doug Erb CEO “I’m confident Lanshore are making the right investments to ensure our continued growth in this market, welcome to Lanshore Wes”
Wes Milam joins Lanshore from UI Path where he ran public sector sales. He has enjoyed a long and accomplished career in software service both public sector and commercial sectors.
About the company
Lanshore is a privately owned consultancy company set up in 2012, headquartered in Houston, Texas and supported by our Robotic Operations Centre (ROC) in Costa Rica. We currently serve customers in North America, EMEA and South America. Lanshore is a technology consultancy company that focuses on the application of automation in HR and beyond. We help our customers increase efficiency and improve customer service through the use of traditional, robotic, intelligent or AI-based automation.