Privacy Policy

  1. PURPOSE

Lanshore is committed to protecting the privacy and security of your personal information. This privacy notice describes how Lanshore collects and uses personal information. It applies to all prospects and customers of our professional services and users of our website.

This privacy notices applies when Lanshore is a “data controller”. This means that we are responsible for deciding how we hold and use the personal information we collect about you. We are required under data protection legislation to notify you of the information contained in this privacy notice.

  1. DATA WE COLLECT

We collect, store, and use the following information about you:

The personal information we collect typically includes the following: full name, email address, work address, phone number, job title, employer, location of employment, and your activity on blogs and social media that we provide. In some circumstances, such as when we provide lunch and dinner at a training course or conference, we may collect more sensitive types of personal information about you, such as dietary restrictions and food allergies.

  1. HOW YOUR PERSONAL INFORMATION IS COLLECTED

We collect personal information about you in several ways.

  1. HOW WE WILL USE INFORMATION ABOUT YOU 

We will use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

SITUATIONS IN WHICH WE WILL USE YOUR PERSONAL INFORMATION

We need the categories of information in the list above primarily to allow us to contact you about service offerings and to perform a contract we may have entered into with you. In some cases, we may use your personal information to pursue legitimate interests, provided your interests and fundamental rights do not override those interests. The situations in which we will process your personal information are listed below.

Some of the above grounds for processing will overlap and there may be several grounds which justify our use of your personal information.

CHANGE OF PURPOSE

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

  1. COOKIES

A cookie is a small text file that a website or app sends to a user’s device.

Once you agree to accept cookies, the file is added, and the cookie analyzes your web traffic on that site. Cookies allow web applications to respond to you as an individual and store helpful information to enhance your experience with a site. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences, such as your preferred language, device settings, browsing activities and other useful information. A cookie does not allow us access to your computer or any information about you, other than the data you choose to share with us. Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies.

COOKIES WE USE

  1. AUTOMATED DECISION-MAKING

Automated decision-making takes place when an electronic system uses personal information to make a decision without human intervention. We are allowed to use automated decision-making in the following circumstances:

We do not envisage that any decisions will be taken about you using automated means, however we will notify you in writing if this position changes.

  1. DATA SHARING

We may share your data with third parties, including other entities owned or controlled by Lanshore and third-party service providers. We require third parties to respect the security of your data and to treat it in accordance with the law. We may transfer your personal information inside and outside of the EU. If we do, you can expect a similar degree of protection in respect of your personal information.

WHY MIGHT YOU SHARE MY PERSONAL INFORMATION WITH THIRD PARTIES?

We will share your personal information with third parties where required by law, where it is necessary to administer the working relationship with you or where we have another legitimate interest in doing so.

WHICH THIRD-PARTY ​​SERVICE PROVIDERS PROCESS MY PERSONAL INFORMATION?

“Third parties” includes third-party service providers (including contractors and designated agents) and other entities owned or controlled by Lanshore. The following activities are carried out by third-party service providers: marketing automation, lead generation, and ERP and CRM services.

HOW SECURE IS MY INFORMATION WITH THIRD-PARTY SERVICE PROVIDERS AND OTHER ENTITIES IN THE GROUP?

All our third-party service providers and other entities in the group are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.

WHEN MIGHT YOU SHARE MY PERSONAL INFORMATION WITH THIRD-PARTY SERVICE PROVIDERS OR OTHER ENTITIES IN THE GROUP?

We will share your personal information with third-party service providers or other entities in the group as part of our regular reporting activities on company performance, in the context of a business reorganization or group restructuring exercise, for system maintenance support and hosting of data.

FOR EU RESIDENTS: TRANSFERRING INFORMATION OUTSIDE THE EUROPEAN UNION

For residents in the European Economic Area, we will transfer the personal information we collect about you to the United States and may transfer your personal information to another country in which we conduct business, such as India, Malaysia, Australia, South Africa, or Canada. Your personal information may also be transferred, stored or processed in a country where our service providers and/or partners are located. For each of these countries, including the United States, there may not be an adequacy decision by the European Commission. This means that the country to which we transfer your data may not be deemed to provide an adequate level of protection for your personal information.

However, to ensure that your personal information receives an adequate level of protection we have put in place the Lanshore Data Privacy Policy. This policy provides that your personal information will be treated by all Lanshore subsidiaries and affiliates in a way that is consistent with and which respects the EU and UK laws on data protection. For transfers of personal information to our service providers and partners, we have implemented the European Commission’s Standard Contractual Clauses. If you require further information about these protective measures, please email privacy@lanshore.com

  1. DATA SECURITY

We have measures in place to protect your personal information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. Access to your personal information is limited to those employees, agents, contractors and other third parties who have a business need to know. Third parties will only process your personal information on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

  1. DATA RETENTION

We will retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

  1. RIGHTS OF ACCESS, CORRECTION, ERASURE, AND RESTRICTION

YOUR RIGHTS IN CONNECTION WITH PERSONAL INFORMATION

Under certain circumstances, by law you have the right to:

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please email privacy@lanshore.com

WHAT WE MAY NEED FROM YOU

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

  1. RIGHT TO WITHDRAW CONSENT

In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, you can email unsubsribe@lanshore.com

Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

  1. CHANGES TO THIS PRIVACY NOTICE 

We reserve the right to update this privacy notice at any time. When this privacy notice is updated, we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.